Marketing skill required for managers of Higher Education Institutions (HEIs)
DOI:
https://doi.org/10.5935/1809-2667.20110003Keywords:
Educational marketing, Strategic planning, CompetitionAbstract
This work aims to identify the skills of marketing managers of two Higher Education Institutions (HEIs), a public school and a private one, making a parallel comparison between the knowledge of each manager and Marketing theories. Studies for this paper included exploratory and qualitative research, a semi-structured interview, and two study cases. Results from the survey show that both public and private HEIs make different use of marketing strategies. While the first institution uses some resources of the field, the second uses a more thorough and professional approach.Downloads
References
ANDRADE, Maria Margarida de. Introdução à Metodologia do Trabalho Científico. 4. ed. São Paulo: Atlas, 1999.
COBRA, Marcos. Administração de Marketing no Brasil. 1.ed. São Paulo: Cobra Editora e Marketing, 2003.
DRUCKER, Peter. Management: tasks, responsabilities, practices. New York: Harper and Row, 1973.
GARVIN, David. The Economics of University Behavior. New York: Academic Press, 1980.
INEP. Disponível em: <http://www.inep.gov.br/superior/censosuperior/default.asp>. Acesso em: 21 out. 2007.
KOTLER, Philip. Administração de Marketing. 10. ed. São Paulo: Prentice Hall, 2001.
KOTLER, Philip; KELLER, Kevin Lane. Administração de Marketing. 12. ed. São Paulo: Pearson Prentice Hall, 2006.
KOTLER, Philip; FOX, Karen F.A. Marketing Estratégico para Instituições Educacionais. 1. ed. São Paulo: Atlas, 1994.
MARCONI, Marina de Andrade; LAKATOS, Eva Maria. Metodologia do Trabalho Científico: procedimentos básicos, pesquisa bibliográfica, projeto e relatório, publicações e trabalhos científicos. 5. ed. São Paulo: Atlas, 2001.
MALHOTRA, Naresh. Pesquisa de Marketing: uma orientação aplicada. 3. ed. Porto Alegre: Bookman, 2001.
MCKAY, Edward S. The Marketing Mystique. New York: American Management Association, 1972.
MERRIAN, S.B. Qualitative research and case study applications in education. San Francisco: Jossey - Bass, 1998.
RODRIGUES, Leandro. Demanda provoca expansão: escolas se espandem para regiões do país onde é menor a oferta de vagas. Ensino Superior, São Paulo, v. 6, n.71, p.20, ago. 2004.
RUIZ, João Álvaro. Metodologia Científica: guia para eficiência nos estudos. 5. ed. São Paulo: Atlas, 2002.
VAZ, Gil Nuno. Marketing Institucional: o mercado de idéias e imagens. São Paulo: Thomson, 2003.
Downloads
Issue
Section
License
The authors of the manuscript submitted to Vértices, hereby represented by the corresponding author, agree to the following terms:
The authors retain the copyright and grant Vértices the right of first publication.
At the same time the work is licensed under the Creative Commons Attribution 4.0 International License, allowing third parties to copy and redistribute the material in any medium or format and to remix, transform, and build upon its content for any legal purpose, even commercially, provided the original work is properly cited.
Authors will not receive any material reward for the manuscript and Essentia Editora will make it available online in Open Access mode, through its own system or other databases.
Authors are authorized to enter into additional contracts separately for non-exclusive distribution of the version of the work published in Vértices (eg, publish in institutional repository or as book chapter), with acknowledgment of authorship and initial publication in this journal.
Authors are permitted and encouraged to disseminate and distribute the post-print (ie final draft post-refereeing) or publisher's version/PDF at online information sources (eg, in institutional repositories or on their personal page) at any time after the first publication of the article by Vértices.
Essentia Editora may make normative, orthographic and grammatical changes in the originals in order to maintain the standard language, with the final consent of the authors.
The content and opinions expressed in the manuscript are the sole responsibility of the author (s).